Get help to plan your approach when you apply for residency in Mexico, and practical tele-assistance as you make your own way through procedures related to applying for and managing your residency status in Mexico.

How the Tele-Assistance support service works

The tele-assistance support service saves you time and helps avoid common mistakes made by applicants.  This section describes the application stages and support offered at each stage.

Tele-Assistance Service Plans and Fees

Our associate’s service fee options are designed to flex with your individual situation. Consulting and assistance fees exclude the government fees applicants must pay to apply for residency in Mexico.

All service plans include an initial consultation by phone/videocall/email/chat, confirmation of the required procedures, completion of the forms and letters, custom checklist of documents you’ll need to carry, and written instructions about where to go and what to do when you arrive at the immigration office.

Make a service request for Tele-Assistance

To hire our associate to assist you, please complete the request form below.

What happens next?

• After you complete the form, our immigration assistance associate will contact you to request payment for the Tele-Assistance service.
• When you’ve paid, they’ll get in touch to schedule your initial consultation and begin the Tele-Assistance service.
• Mexperience will send you an email to confirm these details.

Auto insurance coverage valid in Mexico

Some auto insurance policies might contain wording that leads you to believe that you are covered in Mexico, but this out-of-country cover, if any is included, is limited to damage to your own vehicle and certain things you may be carrying inside your car.

The most important aspect of an auto insurance policy when you’re driving in Mexico is third-party liability, because claims for damages by third parties can be substantial.

Third party liability abroad needs a special policy

By law, US and Canadian insurers can’t provide third party liability and this coverage must be underwritten by a Mexican insurance company and be specially formed to be legally valid under Mexican law.

Third party liability covers any losses your actions might cause to others. These most commonly include (but are not limited to):

• damage to another person’s vehicle, or their property;
• injuries to another person in an accident; and
• damage to public property (e.g. road structures).

How much liability insurance is needed in Mexico?

While no one expects to be involved in an accident —and far less a serious one— when arranging coverage, it’s worth considering the worst-case scenario: that you accidentally cause serious injury or death of another person as a result of a vehicle accident.

Here in Mexico you can be made financially responsible to the other party (or their kin) if you unintentionally cause the death of another motorist, and reputable insurance brokers suggest that you have no less than US$300,000 in liability insurance and they will usually recommend US$500,000.

Get a policy covers more than just accidents

There are other factors besides financial liability to consider when you are arranging your auto insurance when you drive in Mexico.  The three most important aspects to consider when choosing a policy are:

Legal representation

If you’re involved in a serious road accident in Mexico, it’s common for those involved to be detained until the situation is assessed, fault is determined, and financial responsibility is assigned.

Due to this process, the legal representation which better policies offer will provide you with:

• local assistance to help you deal with the complex paperwork and procedures (in Spanish, and liaise with you in English);
• a fund to post a bail-bond and get you released as soon as practicable; and
• a legal team to negotiate on your behalf if fault and responsibility is assigned to you.

Medical coverage

If you or any of your vehicle’s occupants are injured in an accident, medical payments might or might not be covered. Medical coverage on auto policies vary and you’ll need to compare the choices to ensure you have an adequate amount of coverage, per person and in total.

Assistance for accidents and vehicle breakdowns

When an accident happens, what really matters is the practical support provided by an insurance policy.

If your vehicle breaks-down, or in the event of a minor accident which leaves your car damaged but readily repairable, a roadside travel assistance plan offered by the insurer can be an enormous benefit to you.

Roadside assistance can be purchased as part of an auto insurance policy and offers very practical help in what can be stressful and confusing circumstances.

• In the event of a breakdown or minor accident which leaves you stuck, help with things like gas delivery, a flat tire, a locksmith, or a tow truck to a nearby garage for essential repairs can be a phone call away.
• In the event of an accident, assistance can provide practical support and liaison with key personnel to help you recover more quickly and get back on your road trip as soon as practicable.

Learn more about driving in Mexico

Mexperience offers articles with insights to help you prepare for your road trip and drive confidently in Mexico.

• Insuring your vehicle for driving in Mexico
• Importing a foreign car or other vehicle to Mexico
• Getting a Temporary Import Permit (TIP) for your vehicle
• Your Mexico road trip checklist
• Latest articles about driving in Mexico
• Guide to auto insurance in Mexico

The visa sticker the Mexican Consulate issues in your passport gives you one-time entry to Mexico as a legal resident, and you must arrive at a port in Mexico before it expires (usually six months after its issue date), and you must exchange this sticker for a residency card within 30 days of your arrival in Mexico.

Assistance with the visa-to-card exchange process

A special process exists to exchange the residency visa sticker in your passport for a residency card, and this must be done in person at a local immigration office in Mexico.

The procedures involve completing some forms, and writing a letter (in Spanish) requesting the exchange. You must attend your local immigration office in Mexico with the paperwork correctly completed to finish the residency application process and  exchange the visa sticker in your passport for a residency card.

Tele Assistance or Accompanied Assistance

Our associates offer a choice of tele-assistance that enables you to attend the immigration office in Mexico yourself fully prepared with all the forms and other paperwork duly completed and ready to file, and they offer accompanied assistance at selected locations in Mexico if you want someone to prepare all the paperwork and accompany you to file at the immigration office.

Time scales to exchange your visa for a residency card

You must arrive in Mexico and begin the exchange process before the visa expires, which is usually 180 days (six months) after its issue date, and within 30 days of your physical arrival in Mexico—and we recommend that you don’t leave it to the last minute!

Some immigration offices process exchanges and issue the residency card(s) on the same day you attend the immigration office in Mexico, and sometimes offices ask applicants to return, usually within 1-3 weeks after their filing date, to complete the process.

You can learn more about current time scales on this article.

Learn more and make a service request

Our immigration associates are experienced professionals who have helped thousands of people through immigration procedures over the years.

• Learn about tele-support services for immigration
• Learn about accompanied services for immigration
• Don’t have a visa yet? Apply for Residency for the first time
• Residency card renewal? Renew an existing residency card

Policy wording for Mexican property insurance

Property insurance policies sold in Mexico differ from policies you are used to seeing in your home country. The policy wording is unique, and the types of coverage offered by insurance companies is different here, so some things that you would expect to be included as standard, might not be present if you purchase your insurance in Mexico directly from a Mexican insurer.

Familiar policies, fully underwritten in Mexico

To help foreign residents who own property in Mexico to purchase insurance products familiar to them, specialist companies based in the U.S. have developed property ownership insurance policies which reflect the wording, terms and covers included on US and Canadian policies.

The insurance policy is fully underwritten by a Mexican insurance company (by law, it has to be this way), but the U.S. companies work in partnership to create a product that is familiar to those purchasing insurance in the US and Canada, and which is legally sound under Mexican law.  The premiums are paid in US dollars and any pay-outs are also paid in US dollars.

Policies to suit your situation and needs

The home insurance policies available in the market offer a wide range of options, and you can choose what to include and what to exclude as part of your coverage plan.

Depending on where your home is situated in Mexico, the risks (and coverage) you need to insure against will vary. For example, homes near the coast should be insured against hurricane damage and earthquakes, whereas inland only cover for earthquakes (and perhaps flooding, if you home is situated near water) will be needed.

Home insurance policies cover a wide range of eventualities and the most common coverages include reimbursement of costs related to:

• Damage caused by hurricanes and earthquakes
• Damage caused by and wind storms and floods
• Injuries to housekeepers and other workers in your home
• Burglaries and vandalism
• Damages to third parties, e.g. falling trees
• Coverages for owner-specific liabilities, e.g. in condos

You can cover all risks or named perils

Policy options and choices include all risks versus named perils, whether to cover assets like outbuildings surrounding the main property, and the option to insure your personal goods.

• The better policies will include coverages for third party liability: this is  helpful in the event that someone who does not live at your home meets with an accident on your property, or where some damage is caused to a neighbor, e.g. by a falling tree.
• This article about third party liability in relation to your home shares more details.
• Other considerations to take into account when you’re assessing your insurance needs include purchasing cover for any watercraft you may own, as well as special arrangements for condos, where some liabilities are shared and some are owner-specific.

Regardless of the type of insurance you choose, the insurer underwriting the policy is far more important than the broker or agent selling you the product: in the event of a claim, the integrity of the underwriter will determine pay-outs, not the insurance broker.

Learn more about caring for and insuring your home in Mexico

Mexperience publishes extensive information to help you plan and care for your home life in Mexico through guides, articles and free eBooks:

• Free eBook: House maintenance and home security
• Latest articles about property insurance
• Articles about real estate in Mexico

This service saves you time and helps avoid common mistakes made by applicants. Accompanied Assistance provides a combination of tele-support and in-person accompaniment at the immigration office in Mexico.

Accompanied Assistance at immigration offices in Mexico

Accompanied assistance provides all the benefits of our associates’ tele-assistance consultation and paperwork completion, with added benefits including:

• Attending the immigration office ahead of time to request your appointment or to wait in line early in the morning so you don’t have to do this.
• Printing out and organizing all the paperwork and forms ready for you to sign and file the application.
• Meeting with you in person to guide you through the procedures.
• If the immigration office raises any issues with forms or letters, the associate can swiftly correct and reprint papers for you, minimizing the disruption time.
• If you need to return another day to complete the process, they will meet you again at no additional charge.

Accompanied Assistance is currently offered at the following locations:

How the Accompanied Assistance service works

Accompanied Assistance provides a combination of tele-support and in-person accompaniment at the immigration office in Mexico. This section describes the application stages and support offered at each stage.

Accompanied Assistance Service Plans & Fees

Our associates charge a fixed fee per person for the accompanied service at immigration offices in Mexico.  Fees vary depending on the location.  You must pay the government fees separately.

All service plans include an initial consultation by phone/videocall/email/chat, confirmation of the required procedures, completion of the forms and letters, custom checklist of documents you’ll need to carry, and in-person accompaniment at the immigration office in Mexico.

Make a service request for Accompanied Assistance

To hire our associate, please complete the request form below.

What happens next?

• After you complete the form, our immigration assistance associates will contact you directly to request 50% of the Accompanied Assistance fee in advance.
• When you’ve paid, they’ll get in touch to schedule your initial consultation and begin the Accompanied Assistance service.
• Mexperience will send you an email to confirm these details.

Whether you’re importing your personal goods to Mexico for the first time, relocating your home situation within Mexico, or moving out of Mexico, our associate can alleviate one of the most significant physical burdens of your move—the packing, shipping, storing, and delivering of personal goods from your home country to Mexico, to a different home in Mexico, or abroad.

Choosing a reliable removals company

Whether you’re moving across town, across Mexico, or across the world, your personal goods matter.  While insurance can reimburse you in the event of mishap, some things carry sentimental value that cannot be easily replaced by substitution.

Thus, you ought to consider carefully who you will entrust to:

• visit your home;
• pack your personal belongings;
• care for them during shipment;
• manage them through international Customs procedures; and
• deliver and unpack them safely at your new destination.

The removals company should be experienced, discreet, and highly professional in the way they handle, pack, and ship your personal belongings.  They should also be fully insured to mitigate the risks of any unforeseen circumstances.

Connect with an experienced removals specialist

The relocation company we refer readers to is an experienced specialist in home removals, transportation and shipping, storage, and integrated logistics.

Based in Mexico City, the company has a scrupulously selected network of agents and removals partners across the country, and across the world, to ensure the highest standards of service and efficiency with every removal job they manage.

Our associate has experience helping individuals, couples, and families to plan and realize their national or international home removals, managing the entire process to ensure that the physical move of your personal belongings to, from, or within Mexico is stress-free.

Our associate offers you:

• An established removals company based in Mexico City with over 20 years of experience managing home removals.
• A meticulously planned and fully project managed removal service regardless of the size of your intended shipment.
• Access to a trusted and experienced network of movers that can ship your personal goods professionally and efficiently when you’re moving to Mexico from abroad, within Mexico, or from Mexico to another country.
• Professionally trained removals teams who are fully vetted and insured
• Advice about the Customs (import/export) rules and management of the paperwork to facilitate your shipment’s swift passage through international ports of entry, including assistance with your Menaje de Casa
• Personalized quotation based on your individual needs and shipment size.

Complete the request form to get a quote

Complete the request form below and our associate will contact you personally to discuss your situation and provide a no-obligation quote for your home removal.

Arranging coverages for your activities, assets and health in Mexico

Getting quotes and arranging insurance is straightforward using online services.  Use the table below to connect to insurance brokers who can give you a no-obligation quote and arrange policy coverages to suit your needs and lifestyle.

Learn about insurance services in Mexico

We have published guides to help you learn about the different insurances available to support your lifestyle including:

Auto Insurance: If you’re bringing a US or Canadian-plated car to Mexico, your home country insurance policy will not cover you for third party liability.  Getting suitable coverage for your vehicles (car, ATV, RV, motorcycle, and towed units) is straightforward and affordable, and includes services that will support you in the event of an accident.  Learn about Auto Insurance for Mexico.

Health Insurance: If you plan to stay in Mexico longer term, a health insurance plan that will give you access to health services at Mexican clinics and hospitals is an ideal way to mitigate medical expenses that can arise from accidents and illness. Learn about health insurance options for Mexico.

Medical Evacuation: If you have a good medical healthcare plan in your home country, a comprehensive Medical Evacuation insurance that will transport you from a hospital in Mexico back to your hospital, doctors and network of choice is available.  Learn about Medical Evacuation from Mexico.

Property Insurance: When you own a home in Mexico, it’s wise to keep the property insured against common risks including theft of your personal goods in the home, third party liabilities (e.g. a tree falling onto your neighbor’s property), fire, and natural disasters.  Learn more about insurance for your home in Mexico.

Travel Insurance: If you’re only visiting Mexico for a short period, travel and trip curtailment insurances are available to cover unforeseen travel and medical expenses while you’re away from home.  Learn more about travel insurance.

Consequences of driving uninsured in Mexico

If you become involved in a car accident in Mexico and you are not insured:

• you will become personally responsible for any damage to the third party’s vehicle (or vehicles, if it is determined that your actions were the cause of an incident involving several vehicles);
• the authorities will pursue you personally for costs related to the repair of the public highway; this includes things like road surface, barriers, signs, and lamp post repairs—and can get expensive;
• if someone is hurt or killed, all drivers will be arrested; if you are deemed to be responsible, third parties will pursue liability damages against you;
• the authorities may charge you with driving without third party insurance that is compulsory in Mexico.

What to look for in an auto insurance policy

Regardless of who you buy your auto insurance coverage from, you should check that your auto insurance policy includes these essential elements:

Financially sound insurance underwriter

Make sure that the insurance company underwriting your policy is financially sound. Policies from lesser-rated insurance companies might cost less, but that lower premium translates into a de facto higher-risk for the policy holders. Don’t just shop around for the cheapest policy—consider who’s insuring you to avoid surprises in the event that you need to make a claim.

Licensed broker

As all insurance policies are sold through brokers, ensure that the broker you engage with is licensed and that they provide full transparency of the policies they offer. You should be able to check the detailed terms and conditions of any policy before you are asked to buy.

Broker’s presence and infrastructure

Ensure that the broker you use is well established in the market.

‘Good infrastructure’ means that the broker has excellent customer services facilities, makes effective use of technology so that you can purchase your policy efficiently.

The policy ought to offer help and support services when you are in Mexico, in addition to the insurance coverage, to include local access numbers where you can call to make a claim, ask questions and report issues, and be able to talk to someone in English, especially if you don’t speak much (or any) Spanish.

Liability coverages, legal assistance, and bail bond

Ensure that any policy you purchase includes coverage for these three essential elements:

• Third party liability: the policy must cover third party liability, including your personal liability to any third parties.
• Legal assistance: good policies offer comprehensive legal assistance that will support you in the event of a serious accident or third-party claim.
• Bail bond: your coverage ought to include a ‘bail bond’ element that will cover payment of your bail bond if you become involved in a serious accident and are detained while the incident is investigated, and liability is assessed. If this process is protracted, the bail bond may get you released pending inquiries.

Local support when you need it most

In the event of an accident or incident and subsequent claim, the level of local support your broker’s insurer has in place in Mexico will make all the difference to you.

• The broker and their insurance company should provide easy access to local support services in Mexico so that in the event of a claim, you are able to call for help with the least amount of effort.
• They ought to offer support attended by an English-speaking service agent who will be able to manage your call efficiently and dispatch the help and support you need.
• The local support ought to coordinate all your needs including accident reporting, legal support, breakdown, and medical assistance (if you purchased these).

Breakdown and medical coverages

The better brokers will offer a comprehensive range of additional support services, which are optional, but are worth considering when you are driving in Mexico.  The two most important are:

Breakdown coverage

If your vehicle breaks down while you’re driving in Mexico, roadside recovery will provide you with the essential support you need to get your car repaired and mitigate risks of becoming stranded.

Roadside assistance may include things like delivery of emergency fuel, towing services, dealing with flat or damaged tires, locksmith support, jumpstart assistance, and provision of lodging and a rental car while you wait for your vehicle to be repaired, and repatriation to your home country in the event of a write-off.

Medical assistance on your road trip

A policy that provides medical coverage will provide round-the-clock medical assistance on your road trips, including in the event of a serious accident, land and air medical evacuation and coverages to support you and your travel companions, for example with accommodations and transport while you convalesce.

Making an auto insurance claim in Mexico

Your policy documentation should be clear about the procedure you need to undertake in the event of an accident or incident, and any subsequent claims.

Here is a summary of the most important points, which are relevant to terms on most Mexican auto insurance policies:

You must make the claim in Mexico

Some people wait until they get back to the US or Canada before making a claim, especially if it’s for something minor, for example, for bodywork or a hit-and-run incident in a parking lot. Insurance policies require you to make a claim while you are in Mexico and most will not process your claim if you wait until you return home, except in the most exceptional circumstances.

Calling the insurance helpline

The first call you make if you become involved in an accident should be to the insurance company’s helpline. In addition to registering your claim, they will be able to dispatch an insurance assessor to the scene of the accident, as well as plan for lawyers or other services to be put in place for you, in the event of a more serious accident.

They may also arrange for breakdown and medical services to attend the scene if you purchased these additional coverages, and they are required.

Paperwork and reimbursement

You may be asked to produce a police report as well as other relevant documentation as part of the claim procedure. In some cases, for example, for immediate repairs to get your vehicle back on the road, you may need to pay these out-of-pocket and get reimbursed when you return home.

Keep all receipts. Your insurance policy will be specific about what to do in these circumstances. In all cases, remember that you should lodge your claim in Mexico—don’t wait until you get back home.

Learn more about driving in Mexico

Mexperience offers guides and articles to help you prepare and drive confidently in Mexico

• Latest articles about driving in Mexico
• Your Mexico road trip checklist
• Dealing with minor and major road accidents
• Guide to driving in Mexico
• Guide to auto insurance in Mexico
• Get a quote for Mexico auto insurance

All Temporary residency cards —and Permanent residency cards issued to minors (aged under 18 years)— have expiry dates. To keep your residency card current, you will need to apply for residency renewal within the 30-day window before the card’s expiry date.

If you have held a Temporary residency card for 4 consecutive years —or two years if married to a Mexican national— our associate can assist you to exchange that for a Permanent residency card.

Tele Assistance or Accompanied Assistance

Our associates offer a choice of tele-assistance that enables you to attend the immigration office in Mexico yourself fully prepared with all the forms and other paperwork duly completed and ready to file, and they offer accompanied assistance at selected locations in Mexico if you want someone to prepare all the paperwork and accompany you to file at the immigration office.

Tele-Assistance can be offered nation-wide, wherever you are Mexico.

Accompanied Assistance is available at selected locations.

Time scales for renewing or exchanging your residency card

Some immigration offices process renewals/exchanges and issue the new card(s) on the same day you attend the immigration office in Mexico, and sometimes offices ask applicants to return, usually within 1-3 weeks after their filing date, to complete the process.

You can learn more about current time scales on this article.

Learn more and make a service request

Our immigration associates are experienced professionals who have helped thousands of people through immigration procedures over the years.

• Learn about tele-support services for immigration
• Learn about accompanied services for immigration
• Don’t have Mexico residency? Apply for Residency for the first time

Taking a Mexican-plated car to the US & Canada

Foreign residents living in Mexico with Permanent Residency cannot keep a foreign-plated car in Mexico outside one of the designated free zones.

If you hold Permanent Residency in Mexico and live outside one of the free zones, you might own a Mexican-plated vehicle, and you might want to drive it to the USA or Canada on short visits—usually up to six months.

Your Mexican insurance policy probably covers damage to your own vehicle and loss of any personal items inside of it when the car is outside of Mexico (check the policy); however, it will not cover third party liabilities in the USA and Canada in the event of an accident. A special top-up insurance policy is needed.

Short-term third-party liability insurance

Policies for Mexican-plated vehicles driving into the USA and Canada can be purchased on a short-term basis only—you select the number of days you intend to visit the US/Canada as part of the quotation process.

The insurance policy will:

• Cover you in the event of an accident in the USA or Canada and provide third party liability coverage up to the value of the coverage stated on the policy.
• Provide a limited amount of coverage for medical expenses—sufficient to cover very minor incidents, but insufficient for a serious situation, so a separate medical coverage policy is recommended.
• Provide roadside assistance in the event of a vehicle breakdown while you’re outside of Mexico, and legal assistance—as described in the policy.
• You can optionally purchase other defined coverages in addition to those listed above for an extra fee.

These policies are not intended to provide comprehensive coverage but instead top-up your Mexican insurance to cover you for damages in the event of an accident or other incident involving third parties while you’re driving in the USA or Canada.

Learn more about driving in Mexico

Mexperience offers articles with insights to help you prepare for your road trip and drive confidently in Mexico.

• Your Mexico road trip checklist
• Who can drive a foreign-plated vehicle in Mexico
• Insuring your vehicle for driving in Mexico
• Importing a foreign car or other vehicle to Mexico
• Latest articles about driving in Mexico
• Guide to auto insurance in Mexico

A consultancy with Samantha will provide you with guidance and concise recommendations about what to expect from senior care support services on offer in Puerto Vallarta—whether you’re planning ahead and considering choices for yourself (or you and your partner) or want to learn more about senior care provision services for someone else close to you.

Consult with an experienced senior care professional

Samantha is fully bilingual and has over 25 years of professional experience on matters related to social care across a wide spectrum of client groups in both public and private organizations.  She has lived in Puerto Vallarta for over 10 years and specializes in attending to the needs of people seeking senior care services there.

Her consultancy offers in-depth knowledge about senior care services on offer in Puerto Vallarta, including recommendations about in-home care services vs local residential homes, through direct experience of working with elder care centers in the Vallarta area.

Working with individuals and families of those preparing for their retirement or changes in their lifestyle or health situations, her areas of expertise include:

• senior care planning and management in private residences;
• bilingual advocate services for those navigating doctors, finances, and end-of-life planning in Puerto Vallarta; and
• providing personalized consultancy to individuals, families, hospitals, and assisted living centers.

Get experienced advice, local insight, and concise recommendations

Samantha’s consultancy service offers local knowledge and clear, concise recommendations about how to plan ahead, prepare for, and explore the availability of senior care services available in Puerto Vallarta.

When you’re seeking choices for senior care provision in the Puerto Vallarta area, Samantha can help you to discover and explore the options available:

When you’re planning for retirement or changes in your lifestyle in Mexico:

• Undertaking an Initial Assessment to determine your current situation.
• Advice about key matters you need to take into careful consideration.
• Guidance about realistic choices on offer in Puerto Vallarta and available service options.

When you need to talk about plans for someone close to you

• Personal consultation to discuss your situation and how you may source the help you need.
• Practical matters you need to consider as someone ages and external assistance is required.
• How to meet needs and provide support whilst respecting autonomy.
• Potential service options and practical tips on exploring potential care homes in Puerto Vallarta.

Consultancy that flexes with your needs

Samantha offers a FREE initial 15-minute conversation to talk about your situation and to determine if the consultation service is right for your needs.

Personalized consultancy is offered at US$85 per hour, with a 1-hour minimum, and time billed precisely as used after the first hour.  Samantha keeps a detailed log of the support time provided to you.

How the consulting service supports you

The service is designed to provide you with a personalized consultation that focuses on your specific circumstances and needs and provides you with a post-consultation written brief. Typically, the consultation follows this path:

Free 15-minute conversation

Samantha offers a FREE 15-minute conversation to discuss your situation and to determine if the consultancy service is right for your needs.

Your personalized consultation

If you decide to proceed with a formal consultation, Samantha will send you a payment link for the first hour of consultancy and schedule your first formal consultation call (by telephone, Zoom, or Skype, as you prefer) at a mutually convenient date and time. If your situation is urgent, a priority consultation may be accommodated, but please only request this if the need is genuinely urgent.

Gathering key information

The personal consultation will be carefully structured to talk about your current situation and future plans, answer any specific questions you have, and identify the key matters and issues related to senior care within your individual circumstances.

Guidance to help you make informed choices

The initial assessment enables Samantha to offer concise recommendations about senior care service provision in Puerto Vallarta, including how the services work, what to expect, with insights to help you interact positively and creatively with the services available.

Post-consultation

After the call, Samantha will compose a written brief of the initial assessment and her comments and recommendations. She’ll send these to you by email so that you (and your family) can use this to plan and make some informed choices; the brief also serves as a helpful reference if you need to share key information with other professionals and caregivers.

Follow-up call

After you’ve had an opportunity to read the post-consultation brief, you can optionally schedule a follow-up call with Samantha to talk through the details and answer any further questions you may have.

Make a service request now

To proceed with a service request, please complete the request form below.

Samantha will contact you personally to organize your FREE 15 minute call, with the option to proceed with a formal consultation afterward.

When you’re staying in Mexico for longer periods, our associates can help you to arrange health insurance coverage that offers you direct access to private healthcare professionals, clinics and hospitals in Mexico.

Health insurance for longer-term stays in Mexico

Connect to our associate who can provide a no-obligation quote for health insurance coverages when you’re staying (or planning to stay) longer-term.

• We are currently reviewing our recommendations for health insurance providers.  We will recommend suitable providers here in due course.
• Meanwhile, consider a Medical Evacuation Insurance plan that might be suitable in your circumstances.
• You may also want to read about Mexico’s public health insurance program.